XRD Dental Equipment Authorized Digimed Service Center · US

Your Digimed or Minix S/XTG
Portable X-Ray Is Down. We Get It Running Again, Fast.

U.S. in-house lab. Real technicians, not a depot. Days, not weeks. Free estimate, and we cover the freight to get your unit to us.

Shop the XRD 70

Every day your unit sits dead, your schedule backs up. Ship it today, we start the moment it lands.

No risk. You approve before we fix.

Authorized Digimed Service Center

Portable Dental X-ray systems we service

Portable dental X-ray systems serviced by XRD: Digimed Minix S, Minix V, Prox, Diox, Biox, Hybrid S70 and Digital Doc XTG
Unmatched Support

We Service & Support

In-House Repair Service

Located in Clermont, FL. Fast turnaround with genuine parts for XRD, Digimed, and Digital Doc XTG units.

Genuine Parts Only

No generic replacements. Your unit is restored to original manufacturer specifications.

Loaner Units Available

Don't lose revenue during repairs. A loaner unit is included with the Ultra Gold plan.

Direct Technical Support

Remote troubleshooting available. Reach us through the form or the on-site assistant.

45+ Years of Dental Expertise

XRD has repaired thousands of portable X-ray units across the brands we service. This hands-on experience makes us uniquely qualified to sell, support, and service your equipment.

45+
Years Experience
2,500+
Units Repaired
5★
Google Reviews
Visit our Tech Library
What Customers Say

Trusted by dental practices and hospitals

★★★★★

"XRD Dental found me in a tough spot when the manufacturer of my handheld X-ray unit could not see the problem. XRD stepped in and helped isolate and fix the problem very quickly, and Marcelo was always in communication. Not only that, but Marcelo went above and beyond and got us a loaner to use while we were down. I was so pleased with the customer service that I bought a new handheld unit from XRD, and will make them my primary dental retailer and repair. This is the company to deal with if you have any X-ray issues."

Daniel Kazachkov, DMD
Dental Practice
★★★★★

"I have brought several NOMADs for repair to Marcelo and have been more than pleased with his work and professionalism. I am so grateful for his timely work and clear communication. I very highly recommend Marcelo and his team!"

Katrina Bonilla
Google Review · Dental Practice
★★★★★

"Marcelo has been a fantastic resource to our hospital. He has reasonable pricing, completes his work in a timely manner — helping us keep our equipment in service — and is thorough. Great vendor!"

Philip Thibeaux
Google Review · Hospital
★★★★★

"Thank you Marcelo and team for fixing our X-ray in a timely manner. Great communication throughout the process and we received it back quickly — which is awesome. We will definitely use your company if we need to fix anything!"

Dream Smile Team
Google Review · Dental Practice
How It Works

From down to done in four steps

1

Tell us what's wrong.

Fill the form: model, symptom, contact.

2

We review and authorize.

You get a free estimate up front. If it's not worth repairing, we tell you before you spend.

3

We send you a prepaid shipping label.

Box it, ship it.

4

We repair it in our U.S. lab and ship it back fast.

Ultra Coverage The Smart Move

Tired of one-off repair bills?

Ultra Silver and Ultra Gold cover your repairs all year for one annual price.

Stop paying per repair. Cover your unit all year.

One-Time Repair Ultra Silver$995/yr Ultra Gold$1,295/yr
This repairPay per repairCoveredCovered
Every repair this yearPay each timeCoveredCovered
Loaner unitNoNoYes
Accidental dropNoNoCovered

Ultra Gold includes a loaner unit shipped 2-Day. All other shipping is standard ground service.

Ultra covers your Digimed and Minix S/XTG equipment. Fix it once, or cover it for a year.

Get Ultra Coverage

We don't just repair, we sell new.

From the XRD 70 to our full line of portable X-ray systems, shop new equipment direct from XRD.

Shop new equipment
Why XRD

XRD Dental Equipment is a Digimed-authorized, in-house repair facility in Clermont, Florida, repairing portable and handheld dental X-ray systems.

Independent in-house lab

Real technicians

45+ years in dental imaging

Based in the U.S.

FAQ

Questions, answered

How long does a repair take?
Most units ship back within a few business days of arrival. Days, not weeks.
Which units do you repair?
XRD portables, the full Digimed line (Minix S, Minix V, Prox, Diox, Biox, Hybrid S70) and the Digital Doc XTG.
What does it cost?
You get a free evaluation and a clear quote first. Nothing is repaired until you approve.
Do you cover shipping?
We cover inbound freight with prior authorization. Return is standard ground service; Ultra Gold loaner units ship 2-Day.
Are you authorized?
Yes. We are an authorized Digimed service center, in Clermont, FL.

Start Your Repair

Free evaluation. You approve before we fix. We cover inbound freight with prior authorization.

Shipping terms: Prepaid inbound shipping labels, when provided, are valid for the contiguous United States (lower 48 states) only. The customer must drop the package off with the carrier; pickups are not arranged. All shipments travel at the customer's sole risk and expense. XRD provides no transit insurance and is not responsible for any loss or damage occurring in transit. The customer is solely responsible for the package, its contents, and adequate packaging. Each package is limited to a maximum size of 14 x 12 x 10 in and a maximum weight of 12 lbs. Depending on the unit and the fault, a repair may not be advisable; we review every case first.

Down today? Don't wait. Start your repair now.

Start Your Repair
Request Repair